by Susan Clark | Jul 26, 2018 | Business Process, Campaigns, Communication, Email, Marketing, Support
Your customers’ opinions matters. Making it easy to share that opinion means more quality data at your fingertips. That’s what Zoho Survey is all about. Zoho Survey allows businesses to create surveys in just minutes and lets you reach your audience wherever they are....
by Susan Clark | Jul 19, 2018 | Marketing
Paperwork can easily take over a person’s workday. Customer feedback, customer intake, prospect forms, customer data… it seems like there’s a form for everything. If you’re still using paper forms, this means there’s lots of data input and organizing of those forms...
by Susan Clark | Jul 12, 2018 | Business, Business Process, Campaigns, Communication, Data Administration, Email, Marketing, Website, Workflow
Once a prospect or customer raises their hand and says, “yes, I’d like to keep in contact with your company,” you want to make sure you honor that relationship. There are many email marketing and drip marketing programs out there to help you do that, but none that...
by Susan Clark | Jul 12, 2017 | Marketing, New Feature, Productivity
This video was part of a webinar series sponsored by Zoho. It reviews the Zoho CRM Scoring feature that is available for Leads, Contacts, Accounts and Deals. While the process for actually setting up Scores in Zoho is pretty simple, most organizations are stumped on...
by Susan Clark | Jul 6, 2014 | Marketing, Misc
I love going to Zoho’s conferences (aka Zoholics), held 4 times/year on various products. I look forward to catching up with the Zoho Product Managers that I met while in India. I know that they will announce new features (I frequently participate in the beta...
by Susan Clark | Jun 25, 2014 | Conversion, Home, Marketing
I know that moving from your current CRM is not an insignificant decision. I hosted a webinar (see the replay below) for my friends and clients to give them my vision for the future of CRM, as well as an alternative option to CRM software for their businesses....
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