by Susan Clark | Aug 30, 2018 | Collaboration, Marketing, Mobile Dowload, Sales, Training
There are plenty of online meeting programs out there, but none quite like Zoho Meeting. Staying in line with the rest of the Zoho business product line, Meetings is easy to use, visually appealing, and integrates with the services that most small businesses use to...
by Susan Clark | Aug 23, 2018 | Business Process, Email, Marketing, Productivity
Creating email templates for your team to use can be a great productivity booster. Templates allow you to quickly send a quick reply, with merged field information from the current record and that might include an attachment. It can also increase end-user adoption,...
by Susan Clark | Aug 23, 2018 | Business Process, Collaboration, Support, Website
Zoho Assist creates a simple process for taking virtual control of your customer’s device. Consequently allowing you to be able to deliver the level of customer service they need. It allows you to help with training and saves time for you and your reps. It’s an...
by Susan Clark | Aug 16, 2018 | Business Process, Mobile, Sales, Support, Website, Workflow
Zoho Desk helps you delivery timely, accurate, and friendly customer service. Yet, many companies (even the big ones) miss the mark too often. If you want to wow your customers, consider a customer support software. Having the right tools for your service reps can...
by Susan Clark | Aug 9, 2018 | Email, Productivity, Tips
When getting started with Zoho CRM, all users should tweak their Personal Settings area inside of Zoho CRM. The video below discusses how to update your personal information, verify your timezone, how to add a photo to your avatar and how to add a pre-formatted...
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