by Susan Clark | Aug 30, 2018 | Collaboration, Marketing, Mobile Dowload, Sales, Training
There are plenty of online meeting programs out there, but none quite like Zoho Meeting. Staying in line with the rest of the Zoho business product line, Meetings is easy to use, visually appealing, and integrates with the services that most small businesses use to...
by Susan Clark | Aug 23, 2018 | Business Process, Email, Marketing, Productivity
Creating email templates for your team to use can be a great productivity booster. Templates allow you to quickly send a quick reply, with merged field information from the current record and that might include an attachment. It can also increase end-user adoption,...
by Susan Clark | Aug 23, 2018 | Business Process, Collaboration, Support, Website
Sometimes, there’s no easier way to support a customer than to just take the reigns and do it for them, or walk them through it using remote support. If your customers are struggling with an application and need help, having the ability to jump in and support them...
by Susan Clark | Aug 16, 2018 | Business Process, Mobile, Sales, Support, Website, Workflow
Timely, accurate, and friendly customer service is an important part of any customer-facing business. Yet, many companies (even the big ones) miss the mark too often. If you want to wow your customers, consider a customer support software. Having the right tools for...
by Susan Clark | Aug 9, 2018 | Email, Productivity, Tips
When getting started with Zoho CRM, all users should tweak their Personal Settings area inside of Zoho CRM. The video below discusses how to update your personal information, verify your timezone, how to add a photo to your avatar and how to add a pre-formatted...
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