by Susan Clark | Aug 16, 2018 | Business Process, Mobile, Sales, Support, Website, Workflow
Zoho Desk helps you delivery timely, accurate, and friendly customer service. Yet, many companies (even the big ones) miss the mark too often. If you want to wow your customers, consider a customer support software. Having the right tools for your service reps can...
by Susan Clark | Jul 26, 2018 | Business Process, Campaigns, Communication, Email, Marketing, Support
Your customers’ opinions matters. Making it easy to share that opinion means more quality data at your fingertips. That’s what Zoho Survey is all about. Zoho Survey allows businesses to create surveys in just minutes and lets you reach your audience wherever they are....
by Susan Clark | Jul 12, 2018 | Business, Business Process, Campaigns, Communication, Data Administration, Email, Marketing, Website, Workflow
Once a prospect or customer raises their hand and says, “yes, I’d like to keep in contact with your company,” you want to make sure you honor that relationship. There are many email marketing and drip marketing programs out there to help you do that, but none that...
by Susan Clark | May 7, 2014 | Business Process, Campaigns, Email
Zoho Campaigns is a separate app from Zoho CRM that can be used to send out mass email messages to your clients and prospects. There are a couple of things that you can do to help ensure that your Zoho Campaigns emails get through spam filters. Let’s Walk You...
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